Last Updated: May 2026
By accessing this website, placing an order, submitting an inquiry, or purchasing products from Dees Cakes, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
Dees Cakes is a custom cake and dessert business serving customers in Toronto and the Greater Toronto Area (GTA).
These Terms & Conditions govern all website use, product purchases, custom orders, pickup arrangements, and delivery services offered through our website.
All orders are subject to availability and acceptance.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including situations involving:
Product availability issues
Pricing errors
Suspected fraudulent activity
Incomplete order information
Failure to comply with these Terms & Conditions
An order confirmation does not guarantee acceptance until the order has been reviewed and approved.
We make reasonable efforts to accurately display product descriptions, pricing, colors, designs, and images.
Because cakes and desserts are handcrafted, slight variations may occur between product images and the final product.
Customers acknowledge that custom and handmade products may differ slightly in appearance, decoration, color tones, floral placement, and finishing details.
Custom cakes and desserts are created based on information provided by the customer.
Customers are responsible for reviewing all submitted information, including:
Event dates
Names and spellings
Cake messages
Design requests
Color selections
Pickup or delivery details
Once production begins, modifications may not be possible.
Additional fees may apply to custom requests, design changes, or specialty requirements.
All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
Prices may change without notice.
Applicable taxes, delivery charges, and additional customization fees may be added during checkout or quotation.
Payment must be received before order fulfillment unless otherwise agreed in writing.
Accepted payment methods may vary and are displayed during checkout.
Failure to complete payment may result in cancellation of the order.
Customers are responsible for collecting orders at the agreed pickup time.
Once a product has been picked up, responsibility for transportation, storage, and handling transfers to the customer.
Dees Cakes is not responsible for damage occurring after pickup.
Delivery availability is subject to location, scheduling, weather conditions, and operational capacity.
Delivery times are estimates and cannot be guaranteed.
Customers must ensure someone is available to receive the order at the delivery location.
Dees Cakes is not responsible for delays caused by:
Traffic
Weather
Road closures
Customer availability
Incorrect delivery information
Products may contain or come into contact with:
Dairy
Eggs
Wheat
Soy
Nuts
Peanuts
Other common allergens
Customers are responsible for informing us of any dietary concerns before placing an order.
While reasonable care is taken during preparation, Dees Cakes cannot guarantee a completely allergen-free environment.
Customers with severe allergies should exercise caution when consuming our products.
Customers are responsible for proper storage, transportation, and handling of products after pickup or delivery.
Products should be stored and consumed according to any care instructions provided.
Dees Cakes is not responsible for product deterioration, melting, spoilage, or damage resulting from improper storage, transportation, environmental conditions, or handling after transfer to the customer.
Due to the perishable and custom nature of cakes and desserts, all sales are generally final.
Refunds, cancellations, or order modifications may be considered at our discretion and subject to production status.
Once preparation or production has begun, refunds may not be available.
Customers should contact us as soon as possible if changes are required.
Users agree not to:
Use the website unlawfully
Attempt unauthorized access to systems or data
Interfere with website functionality
Submit false or misleading information
Violate applicable laws or regulations
We reserve the right to restrict access for users who violate these Terms & Conditions.
All content on this website, including:
Photographs
Logos
Branding
Product descriptions
Graphics
Website design
is the property of Dees Cakes or its licensors and may not be copied, reproduced, distributed, or used without written permission.
To the maximum extent permitted by applicable law, Dees Cakes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Website use
Product purchases
Delivery delays
Product handling after pickup or delivery
Customer-provided information
Nothing in these Terms & Conditions excludes rights that cannot legally be excluded under applicable Canadian consumer protection laws.
Use of this website is also governed by our Privacy Policy.
By using this website, customers acknowledge and agree to our Privacy Policy.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable laws of Canada.
Any disputes arising from these Terms & Conditions shall be subject to the jurisdiction of the courts of Ontario.
Dees Cakes reserves the right to update or modify these Terms & Conditions at any time.
Updated versions will be posted on this page and become effective upon publication.
For questions regarding these Terms & Conditions, please contact:
Dees Cakes
Toronto, Ontario, Canada
Email: info@deescake.com
Website: deescakesca.com